UH TransformationGlobal Academic Foundation · EgyptStaff sign in →
A programme by the Admissions & Growth team

Transforming how UH-GAF
recruits, admits and serves students.

Every process automated, measured and smooth — for the students who join the University of Hertfordshire programmes at GAF, and for the people who serve them.

Staff sign inWhat we are changing
⚙️Automated, not manualIf a person does it twice, a system should do it the third time.
✅No errors, smooth processOne source of truth, checks before mistakes reach a student.
📈Measured every dayLive dashboards and daily figures instead of end-of-term surprises.
🤝Simple for non-technical teamsTools that explain themselves. No training manuals.

Six areas of transformation

Each area has an owner, a scoreboard and a tool the team uses every day.

🎓
Recruitment & outreach

School visits, fairs and campus events planned on one calendar, with the team assigning themselves and stock requested in a click.

📝
Admissions & onboarding

From application to offer, deposit, English test and enrolment — tracked per student, with reminders that go out on their own.

🤖
Data & automation

CRM, test bookings and finance synced to one place; WhatsApp replies, booking confirmations and daily figures sent automatically.

💬
Student experience & operations

Clear messages in the student's language, on the channel they already use, with the right building, floor and time every time.

🗣️
English readiness

Preparation for the English tests students need to start, with results flowing straight into their admission file.

🌱
People & playbooks

Every repeatable task written down once, so new colleagues are productive on day one and nothing depends on memory.

How we work

  1. ListenWhere does the team lose time, and where do students get confused?
  2. MapDraw the process end to end, find the duplicates and the gaps.
  3. AutomateBuild the smallest tool that removes the manual step.
  4. MeasurePut the number on a dashboard the leadership sees daily.
  5. ImproveReview what the numbers say and go again.

Part of the team?

Sign in with your work email — a one-time code comes to your WhatsApp. No password to remember.

Staff sign in →